[Resolved] Jabong.com — hrx white sneakers

iamakshayraj

from Kottayam, Kerala

Website:

Jabong.com

I returned my product by self-shipment but mistakenly I sent the product to the seller which is named as myntra jabong india pvt limited.
When I called jabong they told they can't help me and contact your courier servicers (dtdc courier services).
And when I called to dtdc courier service for return they told me the seller is not giving it back so that they can't do anything for me unless the seller let them to take.My product is stuck in Mumbai and no actions were taken by both companies.
I want my shoes back or the money of the same.
Please take proper action against this complaint.

Dtdc Awb number:
R29510660

Jabong order ID:
[protected]

Now the product is in myntra jabong india pvt limited, k square industrial park, warehouse no: 4, Toll naka nashik - Mumbai
421101
I am attaching the photos of invoice of my Ordered product, Shipment Slip from dtdc and the recieved slip by dtdc

+3 photos

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Jul 27, 2018

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Jun 16, 2018

Updated by iamakshayraj The item is now at mynta jabong india pvt limited, Mumbai. Which was the seller of the same product.
I contacted dtdc and they informed they cant do anything since it's delivered to the address.
Item is now Jabong Company Itself.Then why they are not giving it back.
In the 3rd Attached picture you can see the Seal of Company Recieved.