[Resolved]  Jaquar — under warranty plumbing part replacement not done even after a month time

Address:400078

I had raised multiple complaints for the same issue. But no action has been taken so far. Your guy who visited my place does not know his job. Its been more than a month but he has failed to replace under warranty tap in my kitchen.

First complaint number as received from telecaller: 943497 in december 2017
Latest service call reference numbers : 00002101 in jan 2018

The guy came to my place and said call the company to get the part replaced. When i opened the complaint for the second time the same guy came and said the same thing. When i said i will complain to higher management, he said do what ever you want.

Its a complete non-professional behavior and not expected from jaguar.
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Feb 22, 2018
Complaint marked as Resolved 
Jaquar customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Jaquar Customer Care's response
Sorry for the inconvenience caused. We have taken-up your concern with the respective person for resolution assistance
Complaint comments 

Comments

Hi Jaguar Customer Care.

Can I expect any ETA for the issue resolution ?
I can see you have responded on Jan 8 but i have not heard back anything thereafter.

Thanks,
Hare Krishna

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