Jeeves Consumer Services — Acer Aspire 7 Laptop screen flickering issue

I am writing to express my concern and seek immediate assistance regarding an issue with my recently purchased Acer Aspire 7 (2023) Gaming Laptop with the following specifications:

Model: A715-76G

Processor: Intel Core i5 12th Gen 12450H

Memory/Storage: 16 GB RAM / 512 GB SSD

Graphics: NVIDIA GeForce RTX 3050 (4 GB)

Display: 144 Hz

Operating System: Windows 11 Home

Along with the laptop, I also purchased a Complete Laptop Protection Plan from Jeeves, which is valid under the ID:
PCLFLK0V-1LI10991O1RYHTNRIJ-[protected]
Validity Period: October 17, 2023 to October 17, 2025

Unfortunately, I have been experiencing a persistent screen flickering issue, which severely affects the usability and performance of the device. As the device is well within the protection plan period, I would like to request prompt resolution and repair/replacement service under the coverage of this protection plan.

Please let me know the next steps, including how and where I can raise a service request, and how soon a technician can be assigned to resolve the issue.

I would appreciate your urgent attention to this matter as this laptop is essential for my daily professional and academic activities.