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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Jul 9, 2026

Complaints 1685

Resolved

194

Unresolved

1491

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 3

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Address: Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village Outer Ring Road, Devarabeesanahalli Village Bangalore 56010

I have purchased the mobile from Flipkart along with that i have purchased the Complete Mobile Protection 1 Year by Flipkart Protect along with that, My mobile was not working hence i had raised the claim on 03 Apr 25, they forced me to pay 1000 Rs processing charge and then initially they cancelled the pickup without any call and after multiple followup they arranged the pick up on 18th, they did not seems to provide the services as i had...

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I registered claim for my VU 65inch TV unit repair on 30/03/25 under complete protection plan of Jeeves which i bought. After that Jeeves keep availing new dates to attend the repair but still not resolved even after 20days passed....

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I bought a mobile from Flipkart in June 2024 with a complete protection plan for 1 year from Flipkart, with protection ID PCMFLK0V[protected]. Within the 1 year, on March 2, 2025, my phone's screen got damaged, and immediately on March 3, 2025, I called the consumer care number of Jeeves to register a complaint, with claim ID CLAFLK[protected]. For this, I again made a payment of 1500 because I was told this is the service charge...

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Dear Team,

I am escalating my claim CLAFLK[protected], which remains unresolved despite multiple follow-ups.

The claim was raised on March 8th, but the product has not been picked up to date.
On March 15th, customer care assured pickup within two business days, but no action was taken.
Upon following up again today (March 19th), I was informed that the claim has expired, requiring me to restart...

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I have registered complaint with Jeeves against accident claim for screen damage for my Thomson tv under complete protection plan and I paid Rs.500 for visiting charges on 20.07.24, service person visited my home and after that the complaint was closed without resolution, since then i am following with customer care by phone and mails it was alomost 8 months i am suffering with Jeeves which is worst experience I had, even I talked to senior...

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Warrentry claim issues my mobile number mismatch but policy same number...

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Purchased a television on Flipkart. Flipkart partnered with Jeeves for Installation. Jeeves sent a technician for installing TV and sold a stabilizer for new TV at the price of 2200 rupees. After payment we asked for a bill. The technician is not giving the bill and just went off. How can a technician sell a product without a bill under the name of Jeeves. When raised a complaint on Flipkart, t redirected to Jeeves. When raised a complaint...

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Dear Sir/Madam,
I am writing to seek your assistance regarding an issue with my 43’’ VU television, purchased on December 8, 2021, through Flipkart (Order ID: OD[protected]. Along with this purchase, I also opted for a 3-year extended warranty from Jeeves who is in partnership with Flipkart, on December 11, 2021.

In mid-2024, the TV began experiencing issues, such as a blank screen and no audio while...

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Address: L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout, Bangalore - 560102 State: KARNATAKA

I had purchased an extended warranty from Jeeves for my Kodak LED TV purchased via invoice no: JVS/3/0436 on[protected]. The service was valid for the period 18th Mar 2023 to 17th Mar 2025.
My TV display has issues on 27th Aug and a claim was raised for repair. The TV was picked for repair and returned after 12 days on 10th Sep 2024. The next day on 11th Sep the same display issue was reported as the repair work did not solve the...

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Address: Bangalore, India.

I bought a Blaunkpaunt 42-inch TV on Flipkart in March 2022.

The TV Came with a 1-year warranty. I extended the warranty for +2 years total its 3 years.

Now the TV is not working. I called and raised a ticket on this issue with Jeeves on Feb 15, 2024.

They assigned a technician and sent the technician's number and name through a message.

And they told me that the technician will...

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Address: Narayanapuram village dimili post rambilli mandal anakapalli district pin-531061

My name adari rajendra prasad
Mobile number -[protected]
I purchased tv[protected]
My tv have 1 year perhensive warrenty+1 year panel warrenty+3 years full tv protection
My tv display vertical lines problem
Please rectify my problem...

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Address: 142/4 Patel Nagar near Yadav showroom Vijay Nagar indore

Complaint against:- Jeeves consumer services Private Limited

I have purchased product on Oct 2020 Samsung smart led tv with 3 year full protection plan by Jeeves Consumer Services

15 Aug 2023 i have faced issue on tv restarting multiple times, as per policy i have called to jeeves customer care they registered my claim no below received on text,

The technician visit for your led tv with Claim...

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Complaint registered on 3rd july 2023 but still not repair by jevees nobody take serious, , I already fade up to call your customer service,
With you kind information your policy was if product not repair with in 30 days, then money will refund but you all not proced my refund why?
You don't follow your terms and condition.
I given you terms and condition and my product details .
Please send my refund . Because...

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Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur

I registered a complaint on 24th Aug 2023 againt an issue on a damage of my TV purchased from flipkart on[protected]. Tv having 3 years extended warranty from Jeeves Consumer Service. No response so far.

ticketid 3H24-46699THSCSU-6951636.

Initially they tried to reject saying that its out of warranty. But I registered claim request on the last day of the warranty....

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Address: Odlem Bhat, Taleigao, Goa 403002

This has reference to the Ticket ID: 3G26-38913CASCUS-6940669 regarding installation of my TV by MR. MD Rahmath (Mobile No. [protected]) .

It is to inform that the Technician is very ARROGANT and Dangerous. Although the Ticket has been closed falsely the issue is still open. The installation was not at all done properly.

Also, a very important thing to be noted is that, the Technician on purpose FACTORY RESET...

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I am Ajith Kamal, I have purchased Thomson OATHPRO series TV and 3year additional Total care protection from Flipkart worth 1899/- along with my TV (Policy no: CPFK[protected]. Horizontal lines showing in dispaly and I have registered one complaint on 11 July 2023. Complaint number is CLCPK[protected]. I didn't get any call or any messages other than this claim id, so I again contacted Jeeves and on 14th July and I got one message...

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Address: jeeves consumer service private ltd, embassy tech, outer ring road, varthur hobli, bengaluru

I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. now i am facing issues regarding heating and battery draining within policy period.
so i complained on your toll free no for the complaint of heating and battery.
afterfor on dated 09/08/2023 service engineer(mr. vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected]...

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I bought a infinix hot 12 phone from Flipkart with 1 year of complete mobile protection plan of ₹299/- from Jeeves. My phone display damaged by accident. I request a claim of payout option for my damaged display . after 15 days of my request for claim Jeeves is not refunded my amount and i have not received any update about my claim till now. I am facing very problem without my phone....

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I had purchased the ac through Flipkart and installation should be done on 20th April 23 but still installation not done. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 9pm and next day I called again they said you have to wait till 9pm. After 7 days of delivery no one responding or resolve this. Today I request Flipkart that either install it today or refund my money so that...

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I have a mobile screen protection policy from jeevas flipkart. I claimed for repair option they will say it will take 20 days time to repair. And asking 500 rupees for processing fee.

They offered one more option for payout. They asked submit the documents. I submitted all the documents. But still they are say documents are not correct resubmit. I submitted more than 15 times. And the customer care people never listen what...

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