Jeeves Consumer Services — complete protection under accident claim

I have registered complaint with Jeeves against accident claim for screen damage for my Thomson tv under complete protection plan and I paid Rs.500 for visiting charges on 20.07.24, service person visited my home and after that the complaint was closed without resolution, since then i am following with customer care by phone and mails it was alomost 8 months i am suffering with Jeeves which is worst experience I had, even I talked to senior customer care team Mr. Vishal, Rakesh and Subham but they also given wrong update every time. 3 service engineer visited my home and taken pictures but no solution given for my issue. Kindly support to close my problem with Jeeves.