| Address: | jeeves consumer service private ltd, embassy tech, outer ring road, varthur hobli, bengaluru |
I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. now i am facing issues regarding heating and battery draining within policy period.
so i complained on your toll free no for the complaint of heating and battery.
afterfor on dated 09/08/2023 service engineer(mr. vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected] he told one of company executive will come to replace battery and for checking of motherboard.
on dated 10/08/2023 mr rehmaan ([protected]) called that batter is accessories part and will not be covered in complete laptop protection. so we are closing your complaints.
as per jeeves complete laptop plan its covers broken screen issue, accidental damage issue, hardware components issue.
inbuilt battery comes in hardware not in accessory part. still may concern is not resolved.
if this is the way of service by jeevas ??
invoice date- 30/03/2022
clp policy no- clfkop[protected]
clp validity-30/03/2022 to 29/03/2024
case id- jjpr[protected]
customer code- c2538093
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