[Resolved]  Jeeves Consumer Services — Thomson LED TV

Address:Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur

I purchased a Thomson LED tv through Flipkart with 2 year extended warranty. i logged a complain of LED panel issue on 24th July 2021. And service person picked up on 31 July 2021. After that i regularly called jeeves customer care regarding TV but after 20th august when i called each and every time to wait for 2 day but till now no resolution. Approx i called them more than 20 times. Now this situation becomes panic day by day and as per their policy i want refund.
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Oct 20, 2021
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2021
Jeeves Consumer Services Customer Care's response
Dear Customer

Greetings for the day!

We really apologise for the inconvenience caused.

We are sorry to hear that you are facing issue with your product. We understand the inconvenience it may have caused.

We are unable to fetch your details so kindly share the below following details to process further:

1. Registered phone number
2. Registered Email id
3. Warranty Policy/plan ID
4. Product invoice image with serial number

Thanks,
Arun Prasath S
Jeeves
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