Jet Airways — baggage and hand baggage weight

Address:

Kolkata, West Bengal, 700031

Dear sir,
Recently our group consisting of 8 persons (Husband and wife) all retired from not less than general manager, deputy general manager post of nationalised bank had europe tour through make my trip and since shymalendy saha our group member was a frequent flyer so am i we choose to go through jet air lines. Further, as our international flight was from delhi we made it a point to travel on jet air ways only both to and fro so that we can get the baggage allowance in the domestic sector also ie from kolkata to delhi and back. My details of journey is as follows:-
9w582 26/5/2018 del - auh. Pnr - tjlcym
9w6355 26/5/2018 auh cdg tjlcym
9w 8797 08/06/2018 zrh - ams tjlcym
9w 8502 08/06/2018 ams - delhi tjlcym
9w-903 09/06/2018 del - ccu apxmdj, hhzdhw

While going from kolkata on 25/05/2018 by jet we was given the baggage allowance of 23 kg as applicable in international flight once we had shown the counter our passport and the above tickets. But while returning we had a very bad experience as we was told we are not eligible for extra weight as per international flight, though it was a connecting flight. Earlier we had checked with the site and telephoned jet airlines wherein they had assured us that we will get 23 kg as per international flight in domestic sector also as we are coming by jet airlines. This was very much insulting and i had to pay rs.1200 at jet airways reference[protected].in view of the above we all had made it a point to see that we will never fly with jet airways which was our preferred and favourite flight.
Thanking you,
Yours faithfully,
Sekhar kumar halder
[protected]
[protected]@gmail.com