Jio — Fraud Jio: jio.com website auto-populated my Jio Sim number, and Rs. 75 recharge happened automatically.

kvsn108

from Mumbai, Maharashtra

Address:	Reliance Jio
Website:	jio.com

While recharging for a number, jio.com website auto-populated my (non-jiophone) Jio Sim number present in the smartphone, and I ended up recharging Rs. 75 jiophone recharge for my non-jiophone Jio Sim.
Transaction ID: BR0004DJA1BX.
When I raised a complaint to jio.com, they mentioned that recharge cannot be reversed, neither can it be added to my current balance. jio.com is fraud. Why are they cheating customers like this ? Why should jio.com website auto-populate Jio Sim number present inside the smartphone ? This is completely not acceptable. This is fraud. Please lodge a complaint against Reliance Jio for such malpractices.

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Reliance Jio Infocomm customer support has been notified about the posted complaint.

Sep 18, 2020

Updated by kvsn108 I ordered on 29th August 2020, got the delivery on 31st August 2020.
But one item - Amul Milk Fat Spread 500g, Rs. 185.25 was missing in the order. The branch that delivered this order is Reliance Pallavaram branch. I complained to JioMart Cust care. Since 31st August I have raised 11 complaints and they are being closed without providing a resolution. On asking the cust care, they are saying the complaints are being closed due to technical issue. Till now I have not got the item, neither have I been provided a refund.
Please see the multiple complaints I have raised, all of them have been closed without providing a resolution:
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