Jio — regarding recharge of jio

Address:120018

Hi today i had done recharge of 399+ 19, total rs.409 of my jio number but recharge not happen and money got deducted from my bank account.
. Time: - 25 october, 9.57 pm
Payment gateway was cc avenue


Rs 409.00 debited from a/c *3127 on 25-10-19 to vpa [protected]@icici (Upi ref no[protected]. Not you? Call on [protected] to report

I done it from jio website url link which i received in text message and recharged from bank upi id.

Ccavenues has requested rs. 409.00 from you through upi. To authorize debit from your account please login to your upi app. To pay instantly click here http://bit.ly/2Qh8kh4.

Please check above details and i request you to help me in refunding my money
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Reliance Jio Infocomm customer support has been notified about the posted complaint.
Oct 25, 2019
Updated by PoojaYD
My JIO number is [protected]
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