I booked order no.[protected]A of Rs. 1965.71 on 4 August 2020 on JioMart. Mobile numbed [protected]. Advance Payment was done by credit card.
The order is showing delivered on 08 August 2020.
But, in actual, not a single item from the order was delivered. There is no possibility of delivery because they use OTP for delivery and no OTP was received on my number and no call for Delivery was received on my number also. SMS of delivery also didn't came in my mobile.
When I called their Customer Care number [protected] on 10 August 2020, they said that the order has been marked delivered due to technical problem in their system and will be delivered in 02 more days. After that, I have reminded them every 02 days, but they shamelessly repeat 02 more days. I have reminded them at least 10 times by phone / email. They dont refund the payment also.
If they don't deliver my order, I will definitely go to Consumer Forum.
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