| Address: India | | Website: JioMart Online Shopping |
Until February 2026, JioMart working was satisfactory. Since the launch of the New JioMart App in March 2026, several problems are being faced by the customers.
1. The newly launched JioMart App is faulty. Pictures of products displayed do not match the description. Wrong items are delivered to customers.
2. The New App does not have any option or provision for raising a new Request for complaints. How are customers supposed to Raise a Complaint?
3. The latest information on the New App does not get updated especially the Request Raised - Acitve- Resolved as it does not have provison for raising any new requests.
4. Any complaint raised through email addressed to Customer Support does not get acknowledged and if a Ticket ID is issued, the customer receives a reply stating that the Request/Query has been resolved. No details about the resolution provided is given. Also, the App does not have provision for Request Raised there is no updation in the said Section as well which is not functional.
5. Prices charged for products are way more and in exces of the printed MRP on the product package which is a civic crime.
6. No Refunds even for geneuine reasons are being processed by JioMart.
7. JioMart has become a fraud company. It beleives only in looting customers.
8. No complaints are being resolved by JioMart after February 2026 Was this information helpful? | 
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