Jiomart Complaints & Reviews

I ordered JioDive from jiomart. On the day of delivery the delivery personnel called me and said that he is at my house. I was in office so I asked him to deliver it to the security personnel and he then asked me the OTP to deliver it to the building security. Once I reach back home the security personnel told me that no delivery person ever came. Now Jiomart team has told me that it's not their responsibility what thier delivery executive...

I have ordered groceries items on 7 June and their expected delivery date was 11 June but it was postponed day by day till 13 June and then without informing order was cancelled . Being regular customer, I have been facing this problem repeatedly, and this kind of business is unacceptable. I have come up with this problem hoping you would look into this matter and this is not repeated again ....

I had ordered many grocery items a week before, firstly the delivery date was shifted and posted everyday.. .after a week on 13 June it got cancelled without notifying... It has been repeating frequently Which is really a lousy service, being regular customer this inconvenience and such a business is unacceptable, the immediate action to be done and I want my order to be delivered by tomorrow itself. I have come up with this problem hoping...

I have ordered iPad 9th generation space grey, from Jiomart on 8th of June, my order ID[protected]M estimated to delivered in 13th June, but after this date they keep on changing delivery date to next day, I don't know what to do, i have called jiomart customer care, sent them countless email, raised complaint tickets regarding this, but only received generic email in return, I trusted reliance group now I regret my decision . kindly...

I ordered Lee Cooper shoes on May 3rd. Order id is[protected]M. Registered mobile no is [protected]. Product never delivered nor issuing refund. I cald customer care multiple times but no satisfactory solution from them and the ticket[protected], #[protected], #[protected], #[protected], #[protected] has been closed without resolution....

Cheating customer by delivering defective product and asking to contact Customer care centre of Realme and Realme asking to visit to Borivali service centre.

We had purchased from Jiomart and not cooperating and avoiding us from right day of product delivered to customer.

They should be banned for selling electronic items if there intention is to cheat customer and used there hard earned money by doing this type...

Your ticket[protected]

Order[protected]A - Sanicubes worst quality delivered no aroma or smell, Complete waste...

I have been a regular customer for the last year ordering nearly Rs. 1000/- worth products every other week and was a very happy customer. It's been a month since I'm not able to order known brands such as Good Life, Tata etc and I can see only vague, unknown brands which I dont wish to order. Your customer care toll free call center as well as email id. is of no use as they don't get back. I have spoken to nearly 4 customer care executives...

Jiomart se mene 509 rupees ka shoose order Kiya tha 16/05/2023 ko online payment kar Diya mene or abhi Tak mere pas delivery nahi ho pai hai costomer care se bat ki to koi santushti jank javab nahi de rahe hai please halp me...

I have placed an order for a bluetooth headphone on 14th May. The product delivery was shown as 15th may.
But whenever i check the delivery date is being delayed by one day. If i check today, delivery date will be shown as tomorrow.
They are not even refunding the money also.
I have filed a complaint on 17th may, no update or action taken on that also.
I am fed up with them and need my money back.
My order...

This complaint is regarding Refund for my return order,[protected]W. I have confirmed that the item has been picked up by the delivery agent, but the status has not been updated to "return picked" and the refund has not been processed. I have already contacted support agent Prashant Dixit[protected] regarding this, and I was told that a complaint[protected] has been raised.

I am requesting that you take immediate...

[protected]W- order number.
I ordered a laptop from jio mart and the delivery date was shown as 24th may, now it keeps getting extended by 1 day, and no response from the customer care or on email. I have already paid for the laptop and it is extremely unprofessional of jiomart to handle things like this....

I ordered seeing better prices and discounts on Jio Mart in comparison to my usual ordering platforms. Two days later, I get an SMS that refund is being initiated for undelivered grocery items. On logging in I find that most of the ordered products are showing as Returned and refund has been initiated! I spoke to one sleepy and uncaring Ria who sang the usual ''sorry for the inconvenience and that I could re order''. On trying to reorder...

I have ordered groceries on jiomart app on the date of 1st may but order was cancelled by Jiomart on 4th of May without informing me and the Jiomart app is showing order is Arriving on. I haven't received any product from jio mart. Informed multiple times to Jiomart customer service team and email to them including nodal officer and [protected]@jiomart.com but no response from them and they have closed all tickets. It is happening same issues...

I have ordered groceries on jiomart app on the date of 1st of may 2023 and order was cancelled by Jiomart on 4th May without informing me and the Jiomart app is not updating the Cancellation status, the app is showing the order is Arriving on and partially returned. After calling multiple times with customer service I came to know my order was cancelled by Jiomart due to technical glitch and will be refunded deducted amount within 7 days...

I have ordered groceries on jiomart app on the date of 11th may but today date when I am writing is 17th may. I haven't received any product from jio mart. The delivery dates are keep on changing day by day & I am losing trust on jiomart. It is happening same issues from earlier two orders also. Please provide help regarding this. I have ordered groceries worth more than 1000 rupees & I have called multiple times to address about the issue...

On 6, may, 2023 i received this order no.[protected]A, i opened the box in front of delivery boy and found that the packet has a cut on his bottom, because of that item was spilled in box. i asked delivery boy to return this product, but he denied by saying that the i already paid for this product by QR code, so he cant return the money, neither he can take this product as the item is spilled and not in returnable condition. He ask...

Hi maine 6th may 2023 ko grossarry order kiya tha. Still 15 may 2023 order not received. Maine adhe se upar saman bahar se le liya hai. Ab mera payment bhi refund nahi kar rahe hai na order delivered kar rahe hai.
Fraud company hai ....

Hi Team,

Jiomart team send products and in all groceries phenyl is mixed . My all products got adulterated and I have soend 1200/- approx on that products and now they are not providing me the resolution and they have crossed their time also.

Olease help me as they are giving me mental torcher...

I have raised a ticket in jio Mart of expired product. But, no one has given reply or message me. Expired product is still at my home. Very bad service by jio Mart...