[Resolved]  Junglee Rummy — Account locked & balance frozen

Address:New Delhi

Hi,

Won 55k money promptly and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason & the below email received

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.
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Mar 1, 2022
Complaint marked as Resolved 
Unblocked the account
Junglee Rummy customer support has been notified about the posted complaint.
Feb 15, 2022
Updated by Suresh Naske
Please find below clear image of email which I received from Junglee rummy

Verified Support
Feb 16, 2022
Junglee Rummy Customer Care's response
Hello Suresh,

Thank you for contacting Junglee Rummy.

We request you to write us via the Help Page from your registered email id or reply to the email that you have received from our support team.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
Feb 17, 2022
Updated by Suresh Naske
Hi Team,

Already I have written an email still they are saying the same issue & also I have asked the report and not sharing with me.

Please find the below reply from Junglee rummy

Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen.

We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.
Feb 17, 2022
Updated by Suresh Naske
This is my email id [protected]@gmail.com
Feb 17, 2022
Updated by Suresh Naske
Hi Team,

I have written an email to your support team please have a look.

Rgds
Suresh
Feb 22, 2022
Updated by Suresh Naske
Hi team,

There is no update till on the issue, pls help out.

Rgds,
Suresh
Complaint comments 

Comments

How many days they take to open locked account ?
Om Gangurde's reply, Nov 13, 2022
Please find below clear image of email which I received from Junglee rummy
Already I have written an email still they are saying the same issue & also I have asked the report and not sharing with me.

Please find the below reply from Junglee rummy

Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen.

We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.
Feb 17, 2022
Updated by Suresh Naske
This is my email id [protected]@gmail.com
Feb 17, 2022
Updated by Suresh Naske
Hi Team,

I have written an email to your support team please have a look.

Rgds
Om
Feb 22, 2022
Updated by Suresh Naske
Hi team,

There is no update till on the issue, out.

Rgds,

Already I have written an email still they are saying the same issue & also I have asked the report and not sharing with me.

Please find the below reply from Junglee rummy

Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen.

We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.
Feb 17, 2022
Updated by Suresh Naske
This is my email id [protected]@gmail.com
Feb 17, 2022
Updated by Suresh Naske
Hi Team,

I have written an email to your support team please have a look.

Rgds
Om
Feb 22, 2022
Updated by Suresh Naske
Hi team,

There is no update till on the issue, pls help out.

Already I have written an email still they are saying the same issue & also I have asked the report and not sharing with me.

Please find the below reply from Junglee rummy

Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen.

We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.
Feb 17, 2022
Updated by Suresh Naske
This is my email id [protected]@gmail.com
Feb 17, 2022
Updated by Suresh Naske
Hi Team,

I have written an email to your support team please have a look.

Rgds
Om
Feb 22, 2022
Updated by om gangurde
Hi team,

There is no update till on the issue, pls help
Om

Om Gangurde's reply, Nov 13, 2022
My email id omgangurde396@gmail.
Jungle rummy please send
Won 12k money promptly and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason & the below email received

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

Won 55k money promptly and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason
We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

Id:8056f10948
Reg number:[protected]

DOB:[protected]/pin code 680697

Please unlock this account sir

Hiren Raymagiya's reply, Jan 6, 2023
Same problem
Won 12k money promptly and when I request for withdrawal account got locked & balance got frozen due to their internal policy or reason & the below email received

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

Id:8056f10948
Reg number:[protected]

DOB:[protected]/pin code 680697

My account has locked with number [protected] please unlocked at the earliest

Acount has locked 🔒
Plz unlocked my account

My account has locked with number [protected] please unlocked at the earliest

My junglee rummy locked please remove locked

My junglee rummy locked please open

Dear Junglee Rummy Support Team,

I am a wild rummy user and I am a fair gamer, I am not doing any fraud Still my Wild Rummy account is locked I want to play rummy on jungle rummy please unlock my jungle rummy account, I have sent my Junglee Rummy account details

my junglee rummy registered mobile number [protected]

Dear Junglee Rummy Support Team,

I am a wild rummy user and I am a fair gamer, I am not doing any fraud Still my Wild Rummy account is locked I want to play rummy on jungle rummy please unlock my jungle rummy account, I have sent my Junglee Rummy account details

my junglee rummy registered mobile number [protected]

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