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[Resolved]  Junglee Rummy — Fraud site. Fake players involved.

There is a lot of foul play involved in this site. I have lost 1 lack rs in a month. Even if you win 1 game you will loose more than what you have won and also the amount that you have deposited. I have been a vip player. They attract you to play games with stupid promotions and then you end up loosing all your money. This site is already banned in 3 states. I expect a return of all my money and i seriously urge everyone to not waste your time and money in this fraudulent site. Even when i tried to make deposit into this site to play, sometimes the deposited money did not reflect in the junglee account until the next 48 hours, that too after making so many calls to there customer care. There are certain fixed players who will win the game always. There are even fake players (Players who team up on a same table and exchange cards at will so that they will win. I think there are internal players too who play for the website) making us to loose even more money. Please help me to get my money back. If i don't get my money back i will post my story everywhere possible. I will not be a victim of cheating.
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Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
Junglee Rummy Customer Care's response
Dear Santoshi,

Greetings from Junglee Rummy.

As you already understand that Rummy is a skill based game, hence winning or losing completely depends on your personal skill and game strategies. Also note, Rummy should always be played purely for entertainment, hence, we request you to follow our Responsible Gaming policy at all times:

https://www.jungleerummy.com/responsiblegaming:

Please understand that funding your account completely depends upon you and you may also choose to play in free entry tournaments.

Your payments may get credited late in case we have not received the deposits from the gateway.

Our team will call you within the next 24 hours on your registered mobile number to resolve your queries.

Alternatively, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
Verified Support
Jul 20, 2017
Junglee Rummy Customer Care's response
Dear Santoshi,

Greetings from Junglee Rummy!

Further to your queries, we would like to inform that we run new promotions every day so that you may win cash prizes. You may choose not to participate in a particular promotion in case you don't feel comfortable.

As informed in our earlier response we make sure we credit your deposits to your rummy account as soon as receive the funds from your bank, in case you feel that there are any pending deposits, please send us the date, amount and the transaction id of the transfer so that we can get back to you with the status.

We would also like to state that as a responsible company and the fastest growing online rummy site in the country, we have taken all possible steps to ensure that we give a fair platform to all our players to try out their rummy skills.

In case you feel that any user is not complying with our terms & condition - please give us the usernames and games-ids and we will get back to you after the investigation.

Please be assured that we keep fairness our website on utmost priority and periodically check all users accounts to make sure all users are compliant with our terms & conditions.

For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) or send us an email on [protected]@jungleerummy.com.

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:30 AM to 7:00 PM)
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Comments

Junglee Rummy is a ### rummy app... Please please please guys don't waste money here...
This is fake game.I have lost lot of money.I am posting this not because I lost the money, but this is fake game. They cheat people. I want my money back because this is not fair play. This needs to be published.
I have 2.5 lakhs in this one month. We initially start to get lossed money. So you will deposit again and again and play to get lossed money. You will never get it money
They are using something and loot your money. I'm trying suicide attempt. Online rummy is scam🥺🤬
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Yes this is completely fake, why government or Cyber police is not taking any action on these fraud sites, you can't win any money in this site, I too lost my lot of money please don't play any online cash games
I am also lost my money in cash game recently approx 30000 thousand rupees... please give me nice card with jokers in free tournament for cover my money unless can't believe in this game is fair play games

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