Junglee Rummy — Unable to delete my account.

I am unable to delete my kyc verified account as there is no option for it. Also, when i contacted junglee rummy by email they told me to call on their customer care number but no one is picking up the call too. I want to delete my account (Username:vdave33) as i have another account in which i am not able to verify kyc with the same details.
Was this information helpful?
No (16)
Yes (32)
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2020
Junglee Rummy Customer Care's response
Dear User,

Thank you for contacting Junglee Rummy.

We'd like to inform you that holding multiple accounts on our website is against our Terms of Service given at the following link (hyper link):

https://www.jungleerummy.com/termsofservice

You are requested to let us know the reason for this activity and the username of that one account that you wish to play with; all other accounts will be permanently deactivated.

Once we get all the details, we will let you know if your request can be accepted.

For further assistance, please feel free to write back to us on [protected]@jungleerummy.com. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Junglee Rummy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1041
    Pending
    728
    Resolved
    220
    Junglee Rummy Phone
    +91 11 6648 1234
    Junglee Rummy Address
    PO Box 6502, New Delhi, Delhi, India - 110027
    View all Junglee Rummy contact information