[Resolved]  JustDial.com — non - compliance of just dial limited, mumbai (mh) to my stop-payment

Address:

Mumbai City, Maharashtra

Subject:- non - compliance of ‘just dial limited, mumbai (Mh)’ to my stop-payment request of rs. 525/- per month towards service charges since more than seven months.
Reference:-1) complaint against:-
Justdial limited cin l74140mh 993plc150054
Palm court building m, 501/b, 5th floor, new link road,
Besides goregaon sports complex,
Malad west, mumbai. Pin:- 400064
Phone:[protected]/66976666

2) name and address of person who has filed the grievance:-
Gajanan puranik, proprietor
Surekha real estate & brokers
Shop no. G-2 wb - 58
Shimla pride
Near bombay hospital
Indore (M. P) pin:- 452010

Email [protected]@gmail.com
3) contract number : 22002065, city name:- indore dated 28.7.2015 registered with just dial limited registered with name surekha real estate and brokers, authorised person : gajanan puranik as a propieter, shop no. G-2 wb 58, shimla pride, near bombay hospital, indore (M. P), 452010.
4) ecs of rs.525/month from the account of mr. Gajanan puranik is being deducted from bank account no.: “[protected]”, bank of india, branch rajendra nagar, indore (M. P.) ifsc code : bkid0008814 micr code :[protected]
It is now 7 (Seven) months since my request to just dial for stopping this deduction as i no longer require their services as i have stopped my business of real estate. But in spite of numerous letters by speed post and also email requests my request has not been attended to.
In this respect, i wish to bring to your notice the following points :-
1) my letters (Sent by speed post) in this regard have been read, but my request has not been attended to.
2) i have received a number of phone calls from just dial giving me misleading and false assurances for stopping the above - said payment.
It is clear from the above statements that the company intends to befool me and stall my request in order to extract more and more money as the months go by.
I therefore look forward to your esteemed consumer forum that my request to just dial for stopping my services and ecs installment of rs.525/month from my bank account no.: “[protected]”, bank of india, branch rajendra nagar, indore (M. P.) ifsc code : bkid0008814 micr code :[protected] be done at the earliest. I will be greatly obliged to you for the same.
Thanking you
Yours faithfully
Mr. Gajanan puranik
Email [protected]@gmail.com
Office address:- gajanan puranik, proprietor
Surekha real estate & brokers
Shop no. G-2 wb - 58 shimla pride
Near bombay hospital indore (M. P) pin:- 452010
Residential address :- 2669. Sector e, sudama nagar, indore, m. P pin:- 452009

P. S:- i am submitting herewith,
1) scanned copy of the original letter of contract customer registration form & receipt,
2) scanned copies of the letters sent to justdial by speed post, (For proof), namely, :-
A) letter no 1/gkp/2017 dated 14.7.2017
B) letter no.2/gkp/2017 dated 16.11.2017
C) letter no. 3/gkp/2017