Kaamwalibais.com — no service

Dear Customer,

I first of all would like to Thank you for removing your precious time to write to us speak with us and for showing our areas of improvement know I would like to highlight a few points and I think you would agree with them as well.

1. Your first criteria was for Nanny and wanted a Maid aged above 30

We sent the maid you personally interviewed the maid and after you were satisfied you agreed to keep the maid whom you claim to be for the age of 50 and was unable to Sit or Stand
We only fulfill the clients need and selection is completely based on your choice if you were not satisfied with the 1st lady you could have rejected and we could have arranged another maid for you instead

2. Replacement was sent to you post your approval for the first maid and even for which you were not happy and we still agreed and we sent a third maid as an replacement

3. Third maid also was interviewed by you if you were not happy at the time you could have said no and sent the maid back to us and we would have arranged another replacement for you because we abide as per our T&C and it was clearly stated to you the refund is not possible once you start of with the service.

4. I personally had a word with you and sent you an email as well however it doesn't seem to be enough or a satisfactory resolution to you.

5. Even now you placed a negative review for our company whilst our MAID is still at work at your location and we still have not denied or disagreed to anything you asked for except for the refund which is not possible as the services are already started for you and it can not be done.

I yet again Thank you for your time and patience and hope things go well ahead for you for any other issues please feel free to call us or email

Best Regards
www.kamwalibai.com

I am writing this review to caution anyone who thinks of dealing with this agency. They are complete fraudsters. Their executive Ms Iram had called me up telling me how great their service is and how they will find a 24 hour maid for me I told them I am no hurry and I want to interview the candidate before they send her yet they FORCED me to make a registration payment they wanted 15, 000/ plus GST luckily I paid them 5, 000/- and I told them I will only pay the rest on satisfactory working of the maid . By that evening I got a call from Atul their manager who told me I am sending the maid to your place now, again in a forcing manner and you will have to make the balance payment tomorrow . The maid who came was an old lady aged between 50 plus years and she had been discussed different terms and conditions. The next day while doing some work she slipped and injured her foot and as a result she wanted to leave . From morning the next day Iram was continuously calling me and asking for the balance payment to be made. I told her when the maid is not ready to work how can you ask for a balance payment ? I reiterated that I am not in a hurry I can wait kindly find me someone good . Again, by that evening she called me and started forcing me to keep someone else who they had arranged telling me it's month end and they want the entire payment in their account, that is when I realized that they are cheats and my money is going to waste when I checked online I read various reviews of different people they have cheated with the same modus operandi. I asked them for a refund and told them that I donot want to deal with youll, after which their manager Mr Atul, called me and promised me a refund, and everytime I ask about it I get standard answers about it going to their HR department ( as if they even have one) . I am planning to file an FIR against them . I would caution anyone to think 100 times before investing your hard earned money with these cheaters.

I would once again like to add my complaint to all the others who have been cheated by this fraud agency. If they are not even registered how are they being allowed to function? Action must be taken against them for cheating so many people. They are just a bunch of crooks and scamsters

Hello all, I am experiencing similar problems and am feeling cheated. Would like to connect with you all personally to know more and how action can be taken against them. Would be thankful if you girls can write a hello on [protected]@gmail.com. We can then connect and take things forward.
Thanks

These people are fraud.

We were promised a maid to look after my 1 year old and do household work a month ago, after paying 50% agency fees, ie., 7500 Rupees, its been a month we have been following up with them.

since last week they have stopped even answering calls from our numbers after we told them that we need out money refunded, they answer only after we try calling them from other number and do not even speak politely like they did initially.

We were asked if a 19 year old girl will be ok to take care of my infant, she has worked with Isha Kopikar for 2 years and is currently studying (Which she will be doing whole night).
These people lack understanding and empathy and only play with peoples desperation and money.

Kindly avoid them and i just hope i get my hard earned money back

I spoke to Reshma at Kaamwalibai in December and told her clearly what my requirements for a 24-hour full time maid were: a middle aged lady to manage a house comprising two adults and two teenagers. I reiterated several times that I woman who could cook basic stuff and the rest I would teach the rest. I could give 2 days holidays a month as is the norm, which the agency agreed to.
They told me to that a full-time maid would charge INR 16000 and that is what their charges would be too. I was asked to pay 50% advance following which they would share profiles of candidates and I would interview the shortlisted candidates and then recruit them.
After payment, they told me that due to New Year's Eve they do not have maids as many have gone to the village! I should have realised then that they were a con job but I gave them the benefit of the doubt.
In Jan, they started sending me some maids' photos on Whatsapp with their names, the village they were from and their experience. I spoke to one maid, Meena Moghal Aaje, from Nashik and she agreed to the work and the salary. The agency sent her that very evening and I was told to pay the balance 50%, which I did.
When Meena started working, I realised she does not know cooking or any housework at all. I had to teach her everything from scratch, which was painstaking. After 10 days, she said she wanted to take her promised leave of one day. She vanished for a week and would give weird reasons for not coming.
I kept Reshma from Kaamwalibai informed about Meena's absence and asked for a replacement. She kept convincing me to wait till Meena returned and continue with her.
A week later Meena returned but she was unapologetic about the unscheduled holidays, so Reshma told me to let her go and they would send another replacement.
One week later, around 15th Jan, they sent another woman, Ratna Jadhav, who came with loads of attitude, demanded to see my house and then informed me that she will come to work the next day. The next morning, when she did not turn up, I called her and she said she'd have a word with the agency and inform me.
Ratna told Reshma that she needed Rs 20000 to manage a 2BHK!!! Which was not agreeable to me.
It is more than a fortnight and I have not got a maid from this agency. All I get is assurance.
Now Reshma has asked me to contact Iram, who sent me a couple of profiles of maids that did not suit the requirements I had clearly mentioned.
This is what I have understood of how Kaamwalibai works:
1. They get a couple of women from far flung villages.
2. They send them to work without checking whether the women can do the job or briefing them.
3. When one maid quits, I feel they just play a game of shuffle and send whoever is there just to live up to their so-called assurance of replacement.
4. They do not have any database of maids
5. Other than a PAN card and Aadhar card, they do not do any verification of the maid.

Avoid these con people at all costs.

The worst maid service you can ever come across.
Hired a maid for new born baby malish etc (japa maid)
Company provided maids who were not experienced with new born babies.
2nd replacement given after a week who returned expecting to use in house washroom being hired for 24hours instead of servants washroom provided.
In covid times they expect to replace 3rd maid in a weeks span.
When asked for refund since service provided was not as per requirement the same was bluntly refused saying we are providing service which you are not accepting.
How do professional companies like this end up calling your clients judgemental.
Worst service ever.

Issues in pointers
1. Unprofessional communication
2. Do not accept their mistakes and blame customers and call them judgemental
3. Do not provide service as needed and keep blaming clients
4. Do not refund and will blame customer for their faults
5. Send maid who talk rudely and they will not accept the same and blame their own clients.
6. It's a scam being run to loot money from innocent people who fall prey for for services in desperation.

Total scam and cheat being run across

Kaamvali jobs.com is a scam company. They scam people take people’s money and don’t give a refund back. They have given no services. Total harassment of customers. I was told we have to pay 50% payment before taking any services. They arranged two interview calls for a cook and none of them know anything about cooking. When asked for a refund they blatantly refused they we do not provide refunds since services are used. And it’s your problem that you haven’t read our terms and conditions.

I too got maid through Anjali from Kaamwali jobs. I have the whatsapp messages and the receipt. It clearly says that if no replacement provided then money will be refunded. My maid left 15 days back and I have been contacting company but there is no response. They were saying we will provide replacement but now numbers are also switched off.

Extremely disappointed. They took 20, 000 and the maid worked only 3 months.

Hi Team,

Its been a very disgusting experience with KammwaliBais. I have clearly mentioned my requirement of a maid for 11 hours who can do household work + baby care .They quoted me 13000 + gst, which I paid.
They have given maid after 3 days that too from a very far location. She was not at all good in work and was always looking to sleep for 3 hours in my home . He didnt give a ### to take care of my baby and was always complaining that i want more food n all. After She left stating the commuting distance, i asked agency to provide replacement.They offered replacement after 18 days and that lady was such a cheat. She worked in my home and internally she was looking for other work inside my society itself. She suddenly left the work and took work in another house within my society itself. And now when I am asking for a replacement, Sanya Khan is telling me everyday that "ek din do na mam", and after that she never turned up. Everytime I have to take follow up from her and everyday she repeats the same sentence. I want my complete money back. Refund my money on a pro rata basis.
I am very horrified by this kind of disgusting experience.
Can this complain be taken on a priority and can you people refund my money ?

Same issue happened with us. Took 50 percent advance made false promises sent maids that didn’t know the work and were from far off places. Constantly had to chase the agents for 1 month and finally when we requested for refund their customer care was very rude and refused to return any money stating that’s what there in the contract. We have not signed any contract from our side, despite telling them this multiple side they are insistent on not returning money. I think we should collectively lodge a complaint with consumer court as I feel this is a common issue across multiple cities and with multiple people.