Kaff Appliances India — Product under warranty of 5 year, replacement of capacitor even customer is ready to pay part cost.

Address:

560100

Hi,

I purchased kaff idea 60 model chimney in nov`2014. Product is under 5 year warranty. Month of june `16 i called person from kaff too do full cleanup of chimney. While cleaning he identified that capacitor is leaking. I logged complain to customer care for part replacement. Its being more than month no one from kaff service center came to replace the part.
Every time customer service is giving excuses but no resolution.
Don`t know what we have to do with such company where they are selling product and fooling customers but no service.

Complain number : kf11

Regards
Vivek