[Resolved]  Kenstar — Air cooler not working properly

Address:

Banaskantha, Gujarat

Sir,
I Mr .A .A. Chauhan. purchased a kenstar Air cooler model no D/Cool DLR vide Invoice no 972 dated 04/11/2013 from Neelam sales corporation 4-5 Arogyagadham B/H Civil hospital Palanpur -385001 and installed at my residence my residence mira maholla Deesa-385535.Last five months it has been working very nice but last few months it can not function properly. When I had contacted a service mechanic he told that Kenstar company make the cooler socket by moulding the fibre when the bolt is going to be rust it can, t open . If I force on it will brake so, I cant repair it. And He show me a large number of Kenstar cooler due to that problem . Why the Kenstasr like company is making such type of Bolt instead of another solution. This has caused me mental stress and inconvenience. I do hope that you will personally look into this complaint and take prompt corrective action at the earliest.
So request you to send your engineer for servicing and repair please. I am hopeful for your kind co-operation in this regard.my mail id is [protected]@gmail.com and mob no is [protected].
Thanking you,