Kenstar — brand new kenstar ac very poor quality, just 2 weeks of purchase, ac producing loud noise

Address:	600118
Website:	Amazon

Brand new kenstar ac very poor quality, just 2 weeks of purchase, ac producing loud noise
Brand new kenstar ac very poor quality, purchased brand new kenstar ac, via amazon on 11th april 2018. Its been just 2 weeks since i bough this ac but from 24th april 2018 morning ac producing loud noise and unable to use it. And i when i call customer care since 25th april, no one is responding and it auto disconnect after 20 mins. Likewise i have been trying many time and spending almost 20 mins each time and everything gone in vain. I have also tried messaging service but none called me back. So now my request is to replace this product and provide me brand new ac. I don't want you guys to service all i need is to have brand new ac again. Because one if we start repairing the sense of new will go away and i need to call you guys for amc for life long. I don't want to get into such worst situation. I demean for a replacement.