[Resolved]  Kenstar — High price coolar jetcool re modle

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Respected sir/madam,
The coolar modle jetcool re is fail. The blower technology with honeycomb pad is not successful in it because it do not deliver cool output. The coolar runs but no cooling, only humidity spreads in the room. My humble request pls. Change the coolar and supply me the model which is successful one. Also stop production of such costly and non efficient modles which actually fails to deliver the cool output as other people also complaint about kenstar. I purchased it for 13000 rs on may 25, done everything like kept near window, balcony, inside and every effort to get cool air.
I though such costly coolar will beat the heat but i blame on r&d team who launched the coolar without checking it in hot situations and manufacturing big defect in the modle. Pls. Take my advice in a positive manner as coolar function is to keep cool and the product is deviating from its basic function. Kenstar should maintain its standards while launching product in the market. Kindly help its too much hot india this time. Apologies from my side to your management if i have written the facts but its true.

Thanking you.
Best regards,
Vikas pathak
[protected]
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Aug 5, 2021
Complaint marked as Resolved 
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I purchased a iron(kenstar) ..now my iron is not working good.so i called three time in kenstar service centre but they didn't any response..in this time my iron in Warrenty period

Dear Praveen9039,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Praveen9039,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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