Kenstar — Kenstar air cooler not working from the beginning of purchase. | |||
Kenstar aircooler not working from the beginning of purchase. Everytime complaint comes on halt saying service request closed . This year on 23rd march again i complained to my surprise again same story and to my surprise i got message saying you have paid Rs 171.75 for call no BAN[protected] and the nos you are giving that person doesnt lift and once lifted the call saying i will call . This is horrible experience from kenstar the first time i have gone for kenstar in my life. Was this information helpful? | |||
|
Kenstar customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Grinder is having problem.It is creating heavy noise and creating problem.This is the reason grinder is not working properly.
Dear Customer (srs77),
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team
Kenstar — Kenstar glam 35 air cooler
Please don't purchase this ken star glam 35 air coolers its a manufacturing defect is there when we start the cooler water coming like rain from the blowerand the cool were not coming properly so please don't purchase this coolers
the service repairers also telling that there is a manufacturing defect ...
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
740
Pending
0
Resolved
363
View all 740 Kenstar reviews & complaints
+91 17 2394 0404
Auto Cars Compound, Adalat Road, Aurangabad, Uttar Pradesh, India - 431005
View all Kenstar contact information
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Videocon Online Team