Kenstar — Kenstar Cooler/ Air Flow and Cooling Speed slow issue

Address:	Jaipur, Rajasthan, 302020
Website:	www.kenstar.in/coolers.html

Dear Sir,

I have purchased Kenstar Auster XW Water Cooler on it was giving good air flow and cooling in starting 2-3 days but after that the performance has reduced, earlier the situation was this at night because of cooling i have to switch off the cooler or reduce the Fan Speed on Low or Mid. but now the performance has just opposite there is not such cooling and we are getting sweating all day and night even i have to move cooler closer to the bed but not satisfied with performance, even on High speed also it is not giving beginning performance and about the cooling it is just half.

I have log the complaint and engineer has visited to my place but he has not done anything he just done the formalities and said that every thing is OK, that i know cooler is working air flow is coming but it is not coming which i have feeling in beginning, there is something problem please resolve or replace with another.