Kenstar — kenstar cooler problem

Address:560034

He concern is that i bought the kenstar air cooler cyclone 50 litres white from amazon on 08th march 2019 from the seller green bazar.

Order number is[protected]

There is a problem with the cooler as it throws the water outside when on swing mode / water leakage. So i called customer care on 30th march with ticket no ban[protected]

I followed up regularly but no one turned up.

I gain called customer care on 06th april (Saturday) ticket no ban[protected]

The service person came and was not able to repair the same.

I again raised the complaint on 22nd, 29th april & 01st may with request no ban[protected] but no one turned up.

Is this the way you treat the customer and provide service?

Please take back the cooler and exchange with other cooler asap.

My contact number is [protected].
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When we operate the cooler there is no cooling air only normal fan air but we observing foam forming and splitting from the cooler outside, we have made a complaint regarding this and complaint id is VJI[protected]

MOBILE NUMBER [protected]

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