[Resolved] Kenstar — kenstar geyser issue not resolved | |||
I had bought a kenstar gyser 15l on[protected] just less than 2 months ago through amazon. Few days ago, it started leaking and there was the electric current in my complete bathroom due to it. For the last few days i am not using it and has logged a call at "[protected]" for this on 10th nov (Friday), someone came on sunday (12th nov) and told me that element is leaking. And he went. After 5 days of that i didn't hear anything from kenstar or no message on my phone about the progress. Had i bought this product for this siutuation? Will i use it after winters? This product must be replaced as soon as possible with the perfect product as it is life dangerous (Electric current in bathroom while use it) for my complete family. Kenstar is responsible for it. Dissatisfied and frustared cutomer of kenstar: Vikas [protected] Noida Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Kenstar customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Vikas,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kenstar Customer Support Team