[Resolved]  Kenstar — kenstar jacuzzi kgs15w5p 15-litre 2000 watt storage water heater

I had purchased kenstar jacuzzi kgs15w5p 15-litre 2000 watt storage water heater on feb 2017 from amazon and within 5 months the heater started to leak, i called up the regular service center and registered for a complaint ban[protected], the service engineer came by end of june to inspect the heater and informed the tank is gone bad and needs replacement, after that its been a month now and there is no response, where ever i call the service center i am told to contact the asi on [protected] but the person in the last 30 days has picked my calls only once and there is no response at all, i tried contacting the service center but there is no escalation of the service ticket being opened and have been asked to contact the asi so the issue is not resolved since last 1 month despite the product is just 5 months old, please help get this issue proper attention.