Kenstar — Kenstar vibrant cooler | |||||
My cooler is not working fine and its giving heavy noise like a generator. Raised complaint wit kenstar 1 and half months back, no response. 1 week back 1 technician from videocon came and checked, he said he will come with the parts tomorrow. Till now no response. Today when i contacted kenstar customer support team, when i raised my issue with angry tone, agent passed the call to her manager and he said "helloooo hellooo... No response from your end and we are disconnecting, thankyou for calling kenstar" Its the most poor service from any customer support manager in india. Typically unprofessional kenstar support. No responsibility if kenstar cooler having trouble. Poor cooler is kenstar, no doubt. Was this information helpful? | |||||
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Kenstar customer support has been notified about the posted complaint. May 02, 2017 Ravindra P Upadhyay's response I have register the complaint on 26-Apr-2017 regarding the issue, but Customer care and dealer are not responding.
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Comments
When start using get Leakage in water tank after purchase
Dear Ravindra P Upadhyay,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team