[Resolved] Kenstar — Service people acting rude

 
5 Reviews
Chennai, Chennai District, Tamil Nadu, India
 Gopi Cg
I have purchased ac from kenstar through amazon. They stated that free installation worth 1500, but the technician said it not free service its paid only... On time of installation they charged me..

For that am contacting service team. They not provide any response, not giving any invoice also, treating like rude...

Need invoice for installation.

My contact number [protected], alt no [protected]
Complaint marked as Resolved May 23, 2017

Complaint Status


[May 20, 2017] Kenstar customer support has been notified about the posted complaint.
Complaint comments  4 Comments     Updated: Share0Tweet0

Comments

Dear Gopi Cg,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kenstar Customer Support Team
Dear Gopi Cg,

We hope your concern is resolved. Please write to us at [email protected] in case you need any assistance.

Regards,
Kenstar Customer Support Team
Alaready complent given on 4april but not attend compl no.HUB[protected] already discussed no.[protected]. [protected]. [protected]. [protected] . Today problem not soloved i have complent consumer court.
Videocon Industries Customer Care's response, May 30, 2017
Dear Madahav,
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Kenstar Customer Support Team
Dear Madahav,

We hope your concern is resolved. Please write to us at [email protected] in case you need any assistance.

Regards,
Kenstar Customer Support Team

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    Kenstar - Service people acting rude