Kenstar — worst customer service and negligence

Address:

Hyderabad, Andhra Pradesh, 500055

I have purchased a kenstar icecool cooler on on 7/mar/2018 from suchitra stores. Which was worked for hardly 2 hours and stopped working.
I have approached to the bajaj electronics store for replace but they recklessly said we are not responsible for that damage talk to kenstar and a person engineer came & checked and removed all the wires n kept same then gave the status to concern person kenstar store manager in bajaj electronics but still no action has been taken. It's already 10 days over, the worst thing is the concern towards the customers and their need the store people are not even helping the customers to meet their requirements.
If the same situation continuous i will go to consumer court.

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