[Resolved] Kenstar — worst service who is used unfelthy words from trichy service | |
Dear team, I have purchased a kenstar water heater from amazon. It was not informed about the installation. So we have arranged a 3rd party to do installation and which was not working from day1. He has said that i have not picked the call so he has cancelled the call.. But i am sure i haven't missed a single call. Very worst part from kenstar Amazon has also not helped in the issue For visiting he has asked me to give 500 & said he would not repair or reinstall if the machine is purchased from amazon ph no failed[protected]... The manager has spoken in a harsh way stating you can do wat ever u want I have called up your service center who has used in fealty conversations and insulted the customer. If the complaint is not resolved by today would go on consumer forum for the same... My registered ph no :[protected] Regards Praveenrajaa Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved Kenstar customer support has been notified about the posted complaint. | |
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Kenstar Customer Support Team