[Resolved]  Kenstar — worst service who is used unfelthy words from trichy service

Dear team,

I have purchased a kenstar water heater from amazon. It was not informed about the installation.
So we have arranged a 3rd party to do installation and which was not working from day1.

He has said that i have not picked the call so he has cancelled the call.. But i am sure i haven't missed a single call. Very worst part from kenstar

Amazon has also not helped in the issue

For visiting he has asked me to give 500 & said he would not repair or reinstall if the machine is purchased from amazon ph no failed[protected]... The manager has spoken in a harsh way stating you can do wat ever u want

I have called up your service center who has used in fealty conversations and insulted the customer.

If the complaint is not resolved by today would go on consumer forum for the same...

My registered ph no :[protected]

Regards
Praveenrajaa
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Aug 8, 2021
Complaint marked as Resolved 
Kenstar customer support has been notified about the posted complaint.
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Dear Praveen Rajaa,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Customer Support Team
Dear Praveen Rajaa,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Customer Support Team

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