Kerala Water Authority — advance bill payment

Consumer no tma/6645/d consumer id [protected]
Radhakrishnan s
I used to pay advance payment for 12 months over counter which was valid upto november 2017. As online bill payment facility is now available in kwa, i wanted to make advance payment for one year (I. E. For 2018) but, i am able to pay only the bill for the current period only-otherwise, i could not locate any advance payment option in the site.
Kindly advise me whether there is pro vision for advance payment online. Otherwise, kindly add the provision in the online payment facility now available.

2. I had to pay rs.34.80 for a bill payment of kwa rs.23/ is the actual bill amount. Kindly discontinue charging rs.10/- for e-payment which alternatively, the govt. Should promote and give incentive for the consumers who avail such online payments facility.
Was this information helpful?
No (14)
Yes (22)
Complaint comments 

Comments

I made an online payment for con.no [protected] for RS 138, and for [protected] for RS 110 respectively on20/12/2017 through my credit card.It is mentioned in the billing site that for credit cards 2% of the billing amount is charging additionally.but actually deducted RS 10/--transaction.kindly refund the excess charges deducted.
I am Dr Sajeev Kumar, Kulanjiyil Arunodayam, House No.111, Orient Nagar, Pattathanam, Kollam.

My Customer ID: [protected]

Consumer No. KLR/4116/D.

On Online payment it is showing that Bill Under Processing. Details will be available after 3 days from the receipt of spot bill. !! No Spot bill received yet.
Kindly requested to have the online service for KWA for advance online payment as it is not available now.
i used to remit advance amount at the counter.

G G Menon K
Cons. No. PKD/19565/D
For kseb there is provision but water authority a shame?
My consumer ID [protected] CONSUMER NO NEM/11755/D
LAST MONTH I PAID ADVANCE PAYMENT ON LINE.
NOW I AM NOT ABLE TO MAKE ADVANCE PAYMENT BECAUSE THE ADVANCE WINDOW
IS NOT DISPLAYED ON YOUR QUICK PAY SITE.
KINDLY RECTIFY THE SAME,

R V SUBRAMANIAN
[protected]@yahoo.com
[protected]
The epayment portal of KWA does not provide option for advance payment.
KWA should rectify this defect since they are encouraging advance payment and it is convenient to consumers and beneficial to the Authority.

Venugopalan T M, Cons ID:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala Water Authority
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    686
    Pending
    0
    Resolved
    40
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information