KFC India — WRONG TRANSACTIONS FROM THE DEBIT CARD

Address:

Gurgaon, Haryana

i went to KFC store on 15th FEB 2015 located on MG ROAD under DT cinemas. I placed an order of 290 rupees and paid the amount through my SBI DEBIT CARD. The person swiped my card into the machine and it got failed for two times and he asked his colleague standing next to him that machine is not working. So that person asked him to swipe the card in different machine and the third time transaction got successful and 290rs deducted from my bank account.But the next day when i checked my bank account through online banking then i saw that the intially two transactions of 290+290=580 rs also got successful and this amount has been deducted from my account too. Then i called to the KFC STORE and they told me to come to the STORE location so i went to the store next day i showed them the last ten transactions from online banking account through my mobile and also the ATM RECEIPT of last ten transactions and both of these were showing the extra deduction of 580 rs from my BANK ACCOUNT.They told me to wait for 3 days after then the money will automatically be come to my account but the money didn't came. They also told me that they have sent the request to the BANK for the reply of faulty transactions and yet they haven't received any reply from the bank and they will only pay me after they got any reply from the BANK.And now its 28thfeb 2015 and i m continuously requesting them to please refund my 580RS but they are not willing to pay instead they are telling to place any thing for 580RS and they will not charge anything from me. So i request you to please help me in this regard.The following details of the third transaction which was successful are:- DATE-15/02/2015 MID- [protected] TIME- 13:20:10 TID[protected] BATCH NO- 000234 CARD TYPE- VISA CARD Transaction was done from ICICI Bank KFC, Gurgaon KFC Shop no 28, Gurgaon Haryana