Khosla Eshoppe / Khosla Electronics — Voltas 1 ton Ac Machine

Address:

13B, Sadananda Road, Kolkata - 700026

This is to bring into your notice with great deplore that i purchase one voltas AC Machine 1 ton from your Hazra, Kolkata showroom on 28th April, 21. but didn't deliver the AC machine on 28th despite several followups till 11.30 in the night.
They even not bothered to deliver it on next 3 days day till the time i reached the showroom in the evening at around 6.30 pm. Then delivery 3rd may, 21.
But after that not installation call till 6th may 6.00 pm then i reaches showroom and nock showroom executive then after instalation call 6th may, 21, 6:57 pm. Next day instalation man came and installed the AC Machine but not running to AC Machine till 5.00pm. Then call showroom as per my Tax Invoice recorded no. [protected] does not response.

Why i am writing this mail to you is that despite approaching your showroom staff several times.

I told them to cancel the product immediately after that bad experience of khosla electronic.

I sincerely and humbly want to understand the kind of services and products we are offering to the valuable customers who actually creates the value of your
Outlets and products.

To be very honest and humble, i will wait for your satisfactory revert till tomoroow else will sue in the consumer court for harassing mentally, killing time, selling wrong product and many more. Sorry to say but bound to defame your brand in the print media as well on social media too. I would have no problem to start a campaign against your brand to defame.

Request your intervention, correction and ultimate solution to this problem.

The bill is attached for your kind reference.

Regards,
Sunil Paul
Kolkata