KIMS Hospital Complaints & Reviews

Hi
This is Tejaswina. I and my 3 other from my family got admitted to KIMS secunderabad because of COVID. The treament was good.
However, For the patient L Sitamahalakshmi, the insurance department made few mistakes. Firstly they send a claim request for initial release at the time of discharge, Secondly, the final claim amount for sent wrong almost double of the actual amount to the Insurance company.
There was no mistake...

I received 1st dose of Covid-19 vaccination on 31.3.21 at KIMS hospital, Secunderabad; but even after two days I did not get the confirmation message, what do I do and whom to contact for this ?

Vasant Kumar Kalvala
[protected]/[protected]...

Very bad service and assistance we get at hospital
Saturday we went for admission at 1sr floor security person sent us to one room there a lady said that we have to go on 9th floor for admissions without seeing any documents an prescription
We want to that floor with patient there they says that who sent you here its on first floor you have to go in ER there they will check and than concern team will check and admit
Again...

She is charging 600 per visit to just say come back later. Ridiculous. She doesn't patiently listen or ask any additional questions. She is not God. I think even God / temples just charge Rs.6 per visit and does a better job. When we enquire about advanced treatment, she says that you just came. I am visiting KIMs for 3years now. I'm not new and I'm not new to any treatments. Please get her to be more responsible for the money she takes....

Am Hari Narayanan Residing below address ... Today i was give a blood sample to laboratory... kindly send my report to my Email id.. My MR NO:1608801
[protected]@yahoo.co.in...

Dear Kims Team,

I have had very good experience past 8 years in KIMS. The only reason am raising this issue is a bad behavior of single staff will bring down your reputation and our overall experience. Yesterday i visited your gastrology department and the reception bahavior was not good. I worked with hospitality industry past 12 years and never ever met any staff like this. I tried to find her name and noticed she purposefully...

I have come for colonoscopy test and arrived at the hospital at 7.30 AM as sister/nurse suggested yesterday. After waiting 3-4 hours, nurse told that you be keep seated and they will call. Unfortunately other people who came late and known to Sunita Sister, they are allowed to do early. Even the patient is 70+ years and still waiting for testing to be done . It’s already 3 PM and we are still waiting for testing to be done. It’s really...

I was discharged from KIMS KONDAPUR on 8th of feb 2021 and the balance advance amount is still not refunded even after 10 days against their promised two working days...

On 04/02/21, we had gone to see my patient in A block building Kim's, Lady security guard 'Lakshmamma' abused like anything comes to her tongue and she pulled us away from the ward like jailers, if i ask other guards about her, they are stating ' she is behaving like DON here', they are for our services, they have to be trained with minimum commonsense with patients n attenders, please don't give apologies to her, evict her from the job immediately.otherwise...

My insurance claim no.22912846 till now not settled Kim's insurance desk from[protected]. I paid cash 261000/- to hospital. My reimburse claim no.23080658 pending with mediassit due to claim no.22912846 not settled.

Without bill paid are you discharge patient from hospital? Why are you pending patient claim. 3 times mails sent to hospital....

On 25th Sep. 2020 I ve done my UK Visa Medicals in KIIMS TVM. After paying the fee i d been given only the customer receipt of card payment. Later I requested 2 times for the bill atleast a duplicate one as my employer is ready for refund this amount paid. But unfortunately my request denied even without a reply.
Name: SARA KADIYANKUNNIL EAPEN
Visa type : TIER2 VISA- UK
Address : Grace Villa, Kanayanoor, Ernakulam p.o.-...

Hi all, we have paid for histopathology report 13500/- for my father in kims, kurnool and they said report will come from delhi. But we have received report from vijaya diagnosis, kurnool. When we contacted dr. Ashok reddy, he is saying that contact hospital for clarification. These guys are cheating people and taking money from villagers who don’t know anything. If you search in google, charges are very less for the report. Thanks/mahesh...

I have been hospitalized on 30th night at hospital and have submitted my company's card to the admission desk people.
Next day when i started checking with them they denied the insurance and said everything has to be paid from pocket.

After repeated attempt they agreed to involve insurance people and made bill of around rs22800.
They said insurance 136000 came as an approval and balance i need to pay from pocket,...

January 2020.. Reports not submitted
When asked.. They make us move around the hospital...

Hospital facilities are good but gate. Securities are not that much good that means even they don't know how to communicate with people's in a right way either he/she...
Now. A days there are so many people's are in danger situation... Due to covid-19 and we also don't want to go to hospital and we also care for our health... So this msg to kim's care taker please find a solution and change the securities as soon as possible, because...

We visited kurnool Kim's hospital last week we are saw lot of negligence there entire world is suffering from covid so even small shops also using santizers to patients and visitors when we enter into hospital but they are using nothing that to kurnool is in red zone lot of cases are registered .
And they charged 4500 for AC room but TV is not working and AC is in repair but when we asked them to change bill for normal op room...

My mother admitted from 16th of this month in your hospital & presently at the above subject.
Bed, & floor not cleaning even once per day & nurse service is very bad. Head nurse behavior with us very badly after we request for any work. She always tell us one thing that to complain anybody, i don't care.
I request to take the necessary action as soon as possible or guide us.
Thanks,
Myself manoj - mob no. [protected]...

Bill no ip[protected] there was excess payment made while bill settlement and at the bill counter claimed that the amout will be refunded through neft or fund transfer its almost been 2 months but still not yet received the money please look it to this and settle it as soon as possible and they also said that as soon as the insurance claim done we will transfer the amout but not yet done i am very very disappointed. I am thinking to refer...

This is chandru,
Forensic police,
[protected]

i have recevied product other one, insted of order product, i dont want your product, refund our amount...i tried so many times, and visited your ekart distributer they are telling i dnt have any information and finally gave this mail address..

Notice: If no reply i will go for other further legal step...consumer court...

Mr no.[protected]
Name varsha khaitan.
Did mri on 26th april. Today is 1stmay. I was told in 2 days i'll get the report. When enquired ur mri dept told me tht doctor s v busy and will tk time. Nw the time is 21 hrs. This hour the people responding in an irresponsible manner.
Whenever a complaint is gvn in ur hospital they gv unnecessary explanations. I strongly request you to mail m reports as an emergency case at [protected]@federalbank.co.in...