Kodak — Kodak smart tv

Hi,
i purchased kodak tv on 5th June from flipcart with sole purpose of attending online classes for my son Aaditya who is in 5th class now as number of hours increased for online classes, i want to safeguard his eyes from mobile screen so decided to purchase android tv so that he can attend the classes from safe distance from the screen. But google meet app, along with External webcam and mic is not working. as it is not compatible. As it is android 10 all app should have able to install but google meet is not showing. i am following with Kodak customer care [protected] but not getting any resolution. they are confirming me that i will get a call back from their technical team but i didn't received the call.Kodak has blocked the camera and mic rights in the system user interface is the reason behind webcam and microphone is not working, which can be easily resolved with the help of technical support. but poor support from their customer care helpdesk. The worst thing is that they are not providing any ticker number or reference number to track the complaint so everytime the problem need to be explain to everyone.