Kolkata Foreign Lcao — product not delivered

Hi
My order (Consignment no ru[protected]cn) was shipped from yiwu, zhejiang, china on 21/04/2018.
Item received by kolkata foreign lcao on 3/05/2018. Next office mentioned as bangalore sub fgn post.
After that there was no update in india post tracking till now.
Now almost 2 weeks has been completed.

Requesting you please support and guide me to clear it from customs.