[Resolved] Konkan Railway — terminated on 14/04/2014 on CHIPLUN station due to derailment of goods train at UKASI. | |||
I booked the 6 tickets on 26/02/2014 in train no. 12051 JANSATABDI EXP. from THANE to MADGAON for the date 14/04/2014. The PNR no. of the same is [protected]. The same train was terminated on CHIPLUN station on14/04/2014 due to derailment of goods train in the morning at UKASI station and passengers are told to take refund of their tickets by the 'STATION MASTER' of CHIPLUN. On enquiry on ticket window I was told that as your's ticket is E- TICKET we cold not refund U and U have to aply on-line for the refund. On 19/04/2014 I filed TDR for the same n also emailed to IRCTC regarding the same. The ref.no. is ekt[protected]. Unfortunately from last 2 days I tried to contact on custmer care of KONKAN RAIWAY no one is responding. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Konkan Railway customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 22 2757 2017
+91 22 2758 7180
+91 22 2757 2015
Post Box No:9 Belapur Bhavan Sector-11 CBD-Belapur, Mumbai, Maharashtra, India - 400614
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I was on the same train and i had booked two tickets. Even i have not received the refund till date. Dont know what to do.
details are here.
I traveled to GOA in April and the train got cancel
in between the journey at chiplun. Full refund was
given to passengers having window tickets at that
time itself and those having internet ticket like me
were been told that we will get refund directly after
filing TDR. But till date i have not received my
refund.
Transaction Details
PNR Number: [protected] Ticket Type: eticket
Transaction ID: [protected]
Booked On: 4-4-2014 Class: CC Internet
Service Charge: Rs 22.47
Date Of Journey: 14/4/2014 Railway Zone: KR
Bank: Union Bank
Total: Rs 1602.47 Train No: 12051 Ticket
Charge: Rs 1580.00
From Station: DADAR(DR) Quota: General To Station:
THIVIM(THVM)
IRCTC Zone: Group General Manager/Western Zone
(IRCTC) Mumbai
Ticket Details
S Name Age Sex Coach Seat Res-
Status
1 Arun Khedia 29 Male 0000/
Booked
2 Priyanka Khedia 27 Female 0000/
Booked
TDR Details
Reason For TDR: Train Cancelled. TDR Status:
Reference No: ekt[protected]
TDR Zone: KR TDR Filing Date: 15-Apr-2014
Refund Status: Refund under Process Refund Date:
Not Available Refund Amount: Rs.0.00
. You can see the details above.
Regards,
Arun Kumar Khedia.