Kotak Mahindra Bank And Aircel Telecom Service — I'm complaining about not done my recharge to Aircel by Kotak net banking, but money debited from account | |||||
Dear Sir, Hope this email finds you well. I made a recharge of 199 on dated 22.DEC to Aircel through kotak net banking. Unfortunately, It couldn't success. I waited to back my recharge, then I called to both customer care Aircel and Kotak. Aircel customer care told me recharge didn't make successfully, at the same time Kotak customer care told me yes recharge didn't make success due to server problem. we will make it success or refund to your account. Then I went for email complain to Nodal officer orissa head. Kotak telling recharge to Aircel successful, Aircel took your money. Aircel telling recharge not made, ask kotak to refund your money. Still both company are denying my 199. I have emailed them several time, but instead of discussion each other they both are telling same. Please find the attached image and take action on it. Kotak Name: SATYAJIT NATH A/C no: ([protected]) Recharge to [protected] Thanks, Satyajit Nath Was this information helpful? | |||||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our sincere apologies for the inconvenience caused to you.
Trust you are in receipt of an email communication from our Nodal team on 18/01/2016 addressing your concerns.
Further you can call our Toll free number [protected] and our officer will be glad to assist you further.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team