[Resolved] Kotak Mahindra Bank.. ( Branch - Badshahpur, Vatika Business Park, Gurgaon) — Balance deduction without informing the rules and procedure for the salary account | |||
Dear sir/madam with due respect my concern is that as i was previously employeed in a private company for the first time in gurgaon, haryana. They opened my ace corporate salary account with kotak mahindra bank without informing the terms nd conditions regarding the charges. i left my first job on 15th february 2015 and i was informed that salary account should be automatically convert nd closed within 2 months if no transaction is done between 2 months from the date of resignation. After that i applied for my provident fund on 31 july 2015. on 12 august 2015 i received a email of transfer of 3664 ₹ in my kotak account for pf. when i checked in my account it is showing only 1729₹. i called customer service of kotak bank they told me that they charged for non maintenance of minimum balance. also they told me the minimum balance to be maintained for my account is 50000₹. i have attachec the proof of my kotak bank state ment from 10 march 2015 till 13 august 2015 and screenshot of kotak bank application of my account. Also please find my relieving letter( date of termination of job) and the joining letter too. my kotak CRN is 80970319 account number is [protected] my phone number is [protected] emai is [protected]@gmail.com kindly look into this matter as m living alone far from my parents... cant afford such type of deduction of money. above situation is critical for me. need your help asap regards Mohit Yadav Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Aug 14, 2015 Kotak Mahindra Bank Customer Care's response Dear Mr. Yadav,
As per our telecon, trust your concern has been addressed.
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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