Kotak Mahindra Bank — Collection | |||||
Naseem shaikh from kotak mahindra bank's collection team has started calling me for a debt collection of barclay credit card which i owned in[protected] to which i was making regular payments and disputed one payment. after the dispute i have not been contacted for that card. Last to last week naseem called me in the afternoon stating that kotak mahindra bank has taken over barclay's accounts and that i owe them 27000 rupees. i informed naseem about the dispute and requested him to call me back the next day in the morning because i do a night shift and have to sleep in the noon. He did not call me then but yesterday again in the afternoon. it was very irritating when he kept repeating the same things and was not ready to stop. i had to use an unprofessional language because he threatened to call the vp of my company and my younger sister who have nothing to do with this outstanding amount. i abruptly disconnected the call, put the phone on silent and slept. when i got up in the evening to go to work, i had 52 missed calls from naseem's number. Since i did not respond to his phone calls, he called my company and asked to speak to the vp in a very unprofessional manner. he also disclosed the reason for his call to my company. it was very disturbing to know that he disclosed my personal information at my workplace. this is an absolute case of harassment to which i am going to lodge a police complaint, please take necessary actions if you can. Was this information helpful? | |||||
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and assist you further. ^Kotak Team
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