Kotak Mahindra Bank — fraud making bank

Address:	Mumbai City, Maharashtra
Website:	www.kotak.com

Hi this is vikash sharma my crn #[protected]. I have openened an salary account with kotak mahindra under the colabration of them with indiamart intermesh in noida in august 2017 however i quiet my job in very first month. The sells agent who offered me this bank account assured me that they will automatically transfer this account to my hometown jaipur and send me my credit card too at the same address however they never do so, i tried calling that sales person but after the opening of account they never attended my call even though the custormer care is wrost and they never try to help you with any of your concern. Now they charged me for credit card, for an card which was never sent to me with no undertaking signature at all, the sells person are totally mis-leading and just try to make you open account. Afterwards i have tried to close my account too but never got any information from jaipur vaisali nagar branch and asked me to contact branch new delhi. Which sounds totally stupid as am based in jaipur and why i have to travel delhi just to close an bank account which was opened because of mis-leading promises from their sells officors.
Am totally frustrated now from such an fraulent service from kotak mahindra and their custormer service.
I request you guy"s to close my account and that sitty credit card which was never sent to me even though i tried a numerous times to get it from you guys.

Thank you
Hope you guys help me this time