Kotak Mahindra Bank Limited — Wrong reporting of personal loan account in cibil

Address:Chandigarh, Punjab, 160017
Website:CIBIL AND KOAK MAHINDRA BANK LIMITED

I had earlier taken personal loan from ing vasya bank, chandigarh vide loan agreement no. Pl [protected] agreement id 269761 total amount disbursed rs.2, 87, 000/- @ 15 % interest payable in 60 monthly installments. The monthly installment of rs.6828/- is being paid by me since inception of the loan through my salary account with canara bank, sector 8 c chandigarh.

Now the bank has wrongly reported personal loan account in cibil by kotak mahindra bank limited, sector 9 chandigarh - loan account no. Ispl - 118270 loan agreement dated 23. August 2014 - crn no.[protected] loan amount financed rs.2, 41, 565/- - branch office, sco no.153-155 sector 9 c chandigarh product salaried personal loan

21 installments @ rs.6828/- has already been paid by me till date. And now only 39 installments are pending for payment from me @ rs.6828/- per installment.

Now i have come to know that the ing vasya bank has been merged with kotak mahindra bank limited and the repayment of my loan is being paid to kotak mahindra bank ltd @ rs.6828/- per month.

I have gone through the statement of repayment pattern of personal loan. It has been found that now kotak mahindra bank ltd shown repayment pattern of personal loan w. E. F. Monthly in 05. Nov 15 to august 19 @ 6828/- and for sept 19 @ 6803/-. Now it has been found that 6 installments of loan has been increased by the bank and increased my loan amount by rs. 36943/-. Therefore, it has been found that kotak mahindra bank ltd wrongly calculated the installments. Earlier the loan was repayable in 60 installments and now the loan has been adjusted in 66 monthly installments.


Further i would also like to inform that i have applied housing loan from hdfc and on checking my cibil account it has been found that this loan has been reported twice on the cibil site i. E. Once by ing vasya bank and secondly by kotak bank limited.

You are, therefore, requested to take up the matter with kotak mahindra bank limited to correct my cibil account to enable me to obtain housing loan from hdfc ltd.

I had earlier taken personal loan from ing vasya bank, chandigarh vide loan agreement no. Pl [protected] agreement id 269761 total amount disbursed rs.2, 87, 000/- @ 15 % interest payable in 60 monthly installments. The monthly installment of rs.6828/- is being paid by me since inception of the loan through my salary account with canara bank, sector 8 c chandigarh.

21 installments @ rs.6828/- has already been paid by me till date. And now only 39 installments are pending for payment from me @ rs.6828/-.Ing vasya bank was merged with kotak mahindra bank limited in the year 2014.

Now i have received a statement from kotak mahindra bank limited showing the details of balance 47 installments towards repayment of personal loan. My loan is being paid to kotak mahindra bank limited @ 6828/- per month. The total loan was sanctioned for 60 months and now kotak mahindra bank limited has increased the repayment of personal loan from 60 to 66 installments as per statement of loan received by me on 11.5.2016.

I have gone through the statement of repayment pattern of personal loan. It has been found that kotak mahindra bank have shown repayment pattern of personal loan w. E. F. Monthly in 05. Nov 15 to august 2019 @ 6828/- and for sept 2019 @ 6803/-. Kotak mahindra have increased my 6 installments and increased my loan amount by rs. 36943/ -. Therefore, it has been found that bank has wrongly calculated the installments. Earlier the loan was repayable in 60 installments and now the loan has to be repaid in 66 monthly installments.

Now the kotak bank is to reverse this excess amount of rs.36, 943/- towards last 6 increased monthly installments and correct the data in my cibil account.
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Apologies for the inconvenience caused.

We have forwarded your concerns to relevant team to check and address your issues on priority.

^Kotak Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information