[Resolved] Kotak Mahindra Bank — Money wrongly debited from account | |||||
Hi support team, Account no: [protected] Crn no: 90384820 Phone no: [protected] Email id: [protected]@gmail.com I went to my nearby atm (Ejipura, bangalore) today afternoon to collect rs.5000/- from my kotak account using my kotak debit card but due to some system error the transaction was declined, same happened when i tried with two other different atms. I got mails about the declined transactions from kotak. Later when i checked my banking app, it showed my account got debited with rs.5000/- but i did not get any sms or email from kotak about that particular transaction. It seems kotak bank should be held responsible for my lost amount due to negligence in their part. I have attached the evidence of that transaction below for your view. Please kindly take action immediately and credit the lost amount to my account as soon as possible. Thank you Was this information helpful? | |||||
Oct 15, 2016 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Oct 11, 2016 Kotak Mahindra Bank Customer Care's response Trust your issue is resolved. ^ Team Kotak
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
from last 4 moth I got debit from kotak bank in 2 times in a month total amount debit was3444 per month, becasue of AU finance chk bounce charge and Bajaj finance chk bounce charge but Bajaj finance and AU finance says we are not debiting this amount 2 times In a month from your account we are getting amount from cash with you is also added chk bounce charge, but kotak bank says Bajaj finance and AU finance charged you, last moth I was stopped all chk payment from my account but still this month I got 450 debit from kotak bank from the name of Bajaj finance and when I was writed to bank this issue they are saying this Is Bajaj finance and AU finance debit, but AU finance and Bajaj Finance says we are not debiting 860 & 862 rs from your account two times in a month your bank was providing wrong information against other finance
I want to go to consumer court against kotak Mahindra bank
from last 4 moth I got debit from kotak bank in 2 times in a month total amount debit was3444 per month, becasue of AU finance chk bounce charge and Bajaj finance chk bounce charge but Bajaj finance and AU finance says we are not debiting this amount 2 times In a month from your account we are getting amount from cash with you is also added chk bounce charge, but kotak bank says Bajaj finance and AU finance charged you, last moth I was stopped all chk payment from my account but still this month I got 450 debit from kotak bank from the name of Bajaj finance and when I was writed to bank this issue they are saying this Is Bajaj finance and AU finance debit, but AU finance and Bajaj Finance says we are not debiting 860 & 862 rs from your account two times in a month your bank was providing wrong information against other finance
I want to go to consumer court against kotak Mahindra bank
Kotak Bank account number 3011151600 Vilas Pawar
my contact number 9850036660