[Resolved]  Kotak Mahindra Bank — No online recharge and amount deducted

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:Kotakmahindra.com

I had done twice online recharge the same day from 2 atms and 300rs from each card has been deducted without any recharge.11 days have passed but i've not get my money back.
My debit cards are of punjab national bank and indian overseas bank. Kindly help me out, i've lost 600 rupees in total while doing online recharge which didn't even happened. Kotak services are not good and i'm never going to use this anymore while online transaction.
I'll be humbled if some steps can be taken soon in my favor.
Thank you
Gurpreet kaur gill
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Oct 6, 2016
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2016
Kotak Mahindra Bank Customer Care's response
Hi, Apologies for the inconvenience caused to you. We request you to kindly provide your Customer relationship number / Account Number/ Contact number to us at solutions.[protected]@kotak.com enabling us to investigate the matter and assist you further. ^Kotak Team
Complaint comments 

Comments

Deducted TBMS thrice from my account.
TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged

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