Kotak Mahindra Bank — payment not refunded | |||
Sr#1-[protected] The above mentioned is the service request no. In this there was a phone pe transaction in which there was an online transaction of inr 500 from my kotak account to a vijaya bank account. The vijaya bank account has been deactivated months ago. Still the transaction succeeded and when i asked for recall of the money, i got the usual response: "your ref# 1-[protected] regarding reversal of the upi txn has been rejected, as we haven't received any response from the beneficiary bank despite sending two reminders. Therefore, the said amount cannot be reversed to your kotak account." Was this information helpful? | |||
Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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