[Resolved] Kotak Mahindra Bank — personal loan issues

[Resolved] Kotak Mahindra Bank — personal loan issues

A Anil99025 from Shimoga, Karnataka Jun 1, 2022 This thread was updated on Jun 1, 2022

I have applied for kotak personal loan and got approved on 16th sep 2017. But yet not received the amount in account. Had given bt details for hdfc bank. Kotak customer care says bt is done but hdfc says they haven't received dd yet. I am trying to follow up with customer care but no clear statement is provided.in my account it is already displaying pl details with emi due date as 10th oct 2017. Kotak bank is expecting me to start paying emi for a amount that i haven't received yet. Relationship managers are not answering the calls even after calling multiple times. [protected] megha bhatnagar - kotak bank Bharath pathak - [protected] Was this information helpful? No (0) Yes (0)
Nov 4, 2017 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

ramya kala

from Chennai, Tamil Nadu

Due to some reason my cibil got reduced.i told everything, while interacting with kotak bank customer care.my cibil is 693 ..they told 400 is minimum in kotak so they can process and i have submitted my docs on 6th sep.after then i tried to find application with app no in net.status is declined on 9th sep, however address verification is done afterwards only.even. i asked executive he told it is under process.still now i didnt get status.executive number is switched off and customer care they are not helping with this.many times i have called they are saying they will get the details and ll call back.but no calls.for requirment only we r applying loan.if it is approved or rejected it should convey to customer.No proper communication.now kotak bank is in second place in pvt bank in india.but i didnt expect this type of response from you.

I hope after seeing this feedback u ll communicate the status.
Loan application number 00913764