Kotak Mahindra Bank — While closure of demat ac 10418194 collected rs.23180 which is not reasonable and highly abnormal

Address:

500017

I am having a demat ac in dpid in300610 ing vysya bank warangal for which
Rent amount is not paid for 6 years. When i tried to pay the rental dues rs.23180/= collected in two spells. I paid rs.16000=00 throu my canarabank
Cheque no.795444 on 07/09/16 for getting activated the account. When i
Contacted sp road secunderabad for closue of the demat ac, they advised
Me to pay rs.7180=00 stating that rent is due and advance rent of 3 years to
Be paid which will be refunded on closure. The ac was closed on 05/11/2016
But so far nothing is refunded and the amount collected is not reasonable and is highly abnormal. Around more than rs.10, 000=00 is to be refunded to me.
O please look into the matter and arrangae for refund along with pass-sheet
Of rent payable and rent paid upto 25/10/2016 in the 2nd payment in cash at
Sp road, secunderabad.
T