[Resolved]  Kotak Securities — Unprofessional attitude

Address:

Gautam Buddh Nagar, Uttar Pradesh

With ref. To subject line. The undersigned is customer of yours and doing online trading.
The support from your customer support department in general and perticular is very disturibing. The details are;;
There has been repeated visits to home branch at sector 51 noida and meeting ms. Himanshu for change of support executive sitting and cordinating from ambadeep building with name mr. Ankit. Only thing the response was i have written to boses.
Further, while speaking over phone to senior of mr. Ankit the response was you might get even worse executive for support so continiue.
Then very rudely mr. Ankit called and asked why you complained.(On the background it seemed his superior was listining: quite patatic.)
Further, the intraday charges are too high and in this rgeard i talked to mr. Ankit (Presently. .04 paise) to make it in line with compitition. The answer was put more 3 to 4 lac and then i will think and do something... Looking at compitition sherkhan and icici are offereing on submition of one lac cheque the intraday @.03 paise and even at 1.25 lacs sherkhan is giving .02 intraday... So having my association with kotak i am writing to you...Consider my last request and do needful to change the support executive and do someting with brokarage..
.(Please note if again the rude phone call is made i will record it and do needful as it sounds very low to receive such calls)

Hope to receive a reaponse from yourside.

Regards,
Indubala
Code; 3yx58.
Ph.[protected]
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[protected]@rediffmail.Com