Kraftly — refund for return of damaged sunglasses

Address:Mumbai City, Maharashtra, 400057
Website:www.kraftly.com

I had purchased black aviator Ray Ban sunglasses from kraftly. First of all they claim that it's is original Ray Ban glasses which is not true so they are cheating people by saying that. Secondly when I received the product the glass had a crack so I requested for a return. They have taken back the glasses but i have not yet received my payment in the bank account details of which are already sent to them. I tried sending my query in their chat forum. But I haven't received any reply.
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Mar 05, 2018
Aman Eman's response
Wrong product delivered

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Product received is defected. Please arrange the pick up and refund.
Wrong product delivered,

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    Kraftly Phone
    +91 92 6662 3005
    Kraftly Address
    Plot No. B, Khasra - 360, Sultanpur, MG Road, New Delhi, Delhi, India - 110030
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